counselor that information disappears Shane Twitter Didn’t Know Betterhelp… at least access from your end and but for example you schedule everything within the app you um you fulfill the video technology it’s sort of like a google hangout that’s built into the the actual site and the video was excellent um my my my counselor had the video on it worked very smoothly um the Shane Twitter Didn’t Know Betterhelp
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just thing that was sort of weird was normally you can change your audio and video inputs um by picking the various locations i couldn’t figure out how to do that as somebody who has some better gear i typically like to double check it’s utilizing the right mic input not a big deal but that’s more of a technical geek type of component but i was impressed by how whatever worked you know web-based stuff and not software-based stuff or like you know uh software resting on your computer system often isn’t as good you understand zoom is downloaded on your computer versus google hangouts is in in the cloud often that could be hit or miss but i was extremely impressed by the whole quality and my my uh my counselor was older and he appeared to know how to run everything and it was extremely efficient i was impressed by the engagement from him via messaging uh the thing is i would get emails that he had actually posted a message but because of security reasons that makes sense none of the message remained in my email i needed to constantly click onto the site to see things i kind of dream i could open that up but i understand that possibly you don’t want your personal info that is taking place in between therapist in your inbox i also got text pointers you understand i had to opt in for that but like 20 minutes prior to my session i was able to schedule
everything and you know quickly include it to my calendar however in general the technology was extremely remarkable you understand my counselor sent me some pdfs and things to procedure prior to our first conference i filled it out turn it in i indicate it wasn’t the most high-tech experience but it worked very well and so i was very pleased with the general innovation the next area is the real vice my counselor was really was very experienced and had a great deal of experience and they were great and i enjoyed it they it was an excellent balance Shane Twitter Didn’t Know Betterhelp