counselor that data goes away Betterhelp Staff… at least gain access to from your end and but for example you schedule whatever within the app you um you fulfill the video technology it’s sort of like a google hangout that’s constructed into the the actual website and the video was terrific um my my my counselor had the video on it worked really efficiently um the Betterhelp Staff
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only thing that was type of weird was typically you can change your audio and video inputs um by choosing the various areas i couldn’t figure out how to do that as somebody who has some better gear i usually like to check it’s using the right mic input not a big deal but that’s more of a technical geek sort of aspect but i was impressed by how everything worked you know web-based things and not software-based things or like you know uh software sitting on your computer in some cases isn’t as good you understand zoom is downloaded on your computer versus google hangouts remains in in the cloud in some cases that could be hit or miss but i was extremely impressed by the whole quality and my my uh my therapist was older and he appeared to understand how to run all of it and it was very reliable i was impressed by the engagement from him by means of messaging uh the thing is i would get e-mails that he had actually posted a message however because of security factors which makes sense none of the message was in my e-mail i needed to always click onto the website to see things i type of desire i might open that up however i comprehend that maybe you don’t want your personal details that is happening between therapist in your inbox i also got text suggestions you know i had to opt in for that but like 20 minutes prior to my session i was able to schedule
everything and you understand quickly include it to my calendar however overall the technology was really remarkable you understand my counselor sent me some pdfs and things to procedure prior to our very first meeting i filled it out turn it in i indicate it wasn’t the most high-tech experience however it worked very well therefore i was extremely satisfied with the general innovation the next area is the real vice my therapist was very was really skilled and had a great deal of experience and they were great and i enjoyed it they it was a good balance Betterhelp Staff