counselor that information goes away Betterhelp John… at least gain access to from your end and but for example you set up everything within the app you um you meet the video innovation it’s kind of like a google hangout that’s built into the the real website and the video was fantastic um my my my counselor had the video on it worked really smoothly um the Betterhelp John
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just thing that was sort of unusual was usually you can change your audio and video inputs um by picking the various areas i could not find out how to do that as somebody who has some better equipment i usually like to double check it’s using the best mic input not a big deal but that’s more of a technical geek sort of element however i was impressed by how whatever worked you understand web-based stuff and not software-based stuff or like you know uh software application resting on your computer system sometimes isn’t as good you know zoom is downloaded on your computer system versus google hangouts is in in the cloud often that could be hit or miss however i was really impressed by the whole quality and my my uh my therapist was older and he appeared to know how to run everything and it was very efficient i was impressed by the engagement from him via messaging uh the thing is i would get emails that he had published a message but because of security reasons that makes sense none of the message remained in my e-mail i needed to constantly click onto the website to see things i type of desire i might open that up however i understand that perhaps you don’t desire your private info that is taking place between therapist in your inbox i also got text suggestions you understand i needed to opt in for that but like 20 minutes before my session i had the ability to schedule
everything and you know easily include it to my calendar but overall the innovation was very impressive you know my counselor sent me some pdfs and things to procedure prior to our first conference i filled it out turn it in i indicate it wasn’t the most modern experience but it worked effectively therefore i was extremely pleased with the general technology the next area is the real vice my therapist was extremely was really proficient and had a great deal of experience and they were good and i enjoyed it they it was an excellent balance Betterhelp John