counselor that data disappears Betterhelp Customer Support… a minimum of access from your end and but for example you schedule whatever within the app you um you meet the video innovation it’s sort of like a google hangout that’s constructed into the the real site and the video was fantastic um my my my counselor had the video on it worked really efficiently um the Betterhelp Customer Support
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only thing that was kind of strange was usually you can alter your audio and video inputs um by choosing the various areas i could not figure out how to do that as someone who has some nicer gear i typically like to check it’s using the best mic input not a big deal however that’s more of a technical nerd type of element however i was impressed by how everything worked you know web-based stuff and not software-based stuff or like you know uh software sitting on your computer system in some cases isn’t as great you understand zoom is downloaded on your computer system versus google hangouts is in in the cloud often that could be hit or miss but i was extremely pleased by the entire quality and my my uh my therapist was older and he appeared to know how to run everything and it was really efficient i was impressed by the engagement from him via messaging uh the important things is i would get e-mails that he had actually posted a message but because of security reasons which makes sense none of the message remained in my email i had to constantly click onto the site to see things i kind of desire i might open that up however i understand that maybe you don’t want your private info that is taking place between counselor in your inbox i also got text pointers you understand i needed to decide in for that but like 20 minutes before my session i was able to schedule
everything and you know easily add it to my calendar but overall the technology was really remarkable you know my therapist sent me some things and pdfs to process before our very first conference i filled it out turn it in i mean it wasn’t the most modern experience however it worked very well and so i was extremely pleased with the total innovation the next area is the real vice my therapist was extremely was really proficient and had a great deal of experience and they were excellent and i enjoyed it they it was a great balance Betterhelp Customer Support