counselor that information goes away Betterhelp Better Business Bureau… at least gain access to from your end and but for example you set up whatever within the app you um you fulfill the video innovation it’s type of like a google hangout that’s built into the the actual website and the video was terrific um my my my counselor had the video on it worked really smoothly um the Betterhelp Better Business Bureau
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only thing that was kind of strange was normally you can change your audio and video inputs um by choosing the different areas i couldn’t find out how to do that as someone who has some better gear i usually like to check it’s utilizing the right mic input not a big deal but that’s more of a technical nerd sort of aspect however i was impressed by how everything worked you understand web-based things and not software-based stuff or like you know uh software application sitting on your computer in some cases isn’t as great you know zoom is downloaded on your computer versus google hangouts remains in in the cloud in some cases that could be hit or miss but i was extremely satisfied by the whole quality and my my uh my counselor was older and he seemed to understand how to run everything and it was very efficient i was impressed by the engagement from him through messaging uh the important things is i would get e-mails that he had published a message but because of security reasons that makes sense none of the message was in my email i had to always click onto the site to see things i kind of wish i could open that up however i comprehend that maybe you do not want your personal info that is happening in between therapist in your inbox i likewise got text suggestions you understand i had to choose in for that however like 20 minutes prior to my session i was able to schedule
everything and you know quickly add it to my calendar but in general the innovation was extremely excellent you know my therapist sent me some things and pdfs to process prior to our very first meeting i filled it out turn it in i imply it wasn’t the most state-of-the-art experience however it worked very well therefore i was extremely amazed with the general technology the next section is the real vice my counselor was really was really competent and had a great deal of experience and they were excellent and i enjoyed it they it was a good balance Betterhelp Better Business Bureau